Certificate III in Automotive Sales

Course Industry Automotive
Course Category Trucks
Duration 3 years nominal term
Course Code AUR31016
Delivery Method Online
Course Type Accredited Course
Qualification Level Certificate III
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Online Courses

Course Cost
AUR31016 - Certificate III in Automotive Sales $ 1750.00 Add to Cart

Delivery Method

Online Delivery

Course Overview

This programme covers all key aspects of motor vehicle sales and customer service for any employee working in the truck sales industry. Topics include WHS, communicating effectively in the workplace, vehicle sale fundamentals, problems & complaints, build customer relationships and identify sales prospects.

Core Units covered

AURAMA004 Maintain business image in an automotive workplace AURACA001 Respond to customer needs and enquiries AURSCA005 Sell automotive products and services AURSLA001 Comply with legal requirements in selling automotive products and services AURSCA006 Promote automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA011 Conduct online transactions in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace

Elective Units Covered

AURAFA003 Communicate effectively in an automotive workplace AURAQA001 Contribute to quality work outcomes in an automotive workplace BSBWOR204 Use business technology BSBPRO401 Develop product knowledge AURSCA007 Determine used motor vehicle stock requirements AURSCA002 Present automotive products for sale BSBSLS407 Identify and plan sales prospects AURACA003 Build customer relations in an automotive workplace AURSCA003 Apply sales procedure in an automotive workplace AURAFA001 Use numbers in an automotive workplace

Employability Skills

Employability skills developed through this qualification can be downloaded from employabilityskills.training.com.au

Government subsidies

Federal and State Government subsidies are available in certain circumstances. Our course advisors can help you identify your opportunities for funding.

Useful Information

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Further Information

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Note: For further information about Fusion Business College Courses, phone 1300 807 177 or enquire online